ITSM Operations Specialist
Listed on 2026-01-01
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IT/Tech
IT Support, IT Consultant
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$/yr - $/yr
Requirements- 4+ years of experience in IT operations
- Strong understanding of ITIL and ITSM practices
- Excellent communication, collaboration, and organizational skills
- Strong analytical, troubleshooting, and problem-solving skills
- ITIL® 4 Foundation Certification (advanced ITIL certifications preferred)
- Experience working in Fresh service
This role is responsible for coordinating and executing IT projects, gathering business requirements, and ensuring smooth operations of software, hardware, and systems. It requires strong troubleshooting skills, the ability to identify improvement opportunities, and experience facilitating major incident and change processes. Candidates should have a solid understanding of ITIL and ITSM practices, excellent communication and organizational skills, and the ability to mentor junior staff.
A college degree, several years of IT operations experience, and flexibility for travel and on-call availability are essential.
Mid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting, Technology, Information and Media, and IT System Training and Support
Benefits- Medical insurance
- Vision insurance
- 401(k)
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