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Hybrid Product Support Specialist — Public Libraries

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: OverDrive - Rakuten Group
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below
A leading content platform in the Greater Cleveland area is seeking a Product Support Specialist for Public Libraries to provide onboarding and technical support to partners. This hybrid role (2 days in the office, 3 days remote) involves diagnosing product-related issues and promoting best practices. The ideal candidate will possess strong communication skills, familiarity with technology, and a Bachelor's degree.

Join this dynamic team to make a significant impact in enhancing product awareness and usage.
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