Software Qa Analyst

We are searching for a Software Quality Assurance Analyst to join a Healthcare Payment business in Ohio.

Software Quality Assurance Analyst

Cleveland, Ohio

$60,000 - $75,000+ bonus and 'best-in-class' healthcare

Director of Quality Assurance

The Software Quality Assurance Analyst is responsible for developing and executing test plans and test cases to maintain quality assurance standards and measures within the IT organization. The analyst will provide support for all areas of testing including functional, regression, performance, and end-to-end acceptance testing. This role requires an understanding of, and ability to apply, core testing concepts, including requirements analysis, test plan development, negative scenario testing, and exploratory testing.

Complex scenarios may arise that require the use of analytical and problem-solving skills to design comprehensive testing strategies. The analyst will be working on a cross-functional Agile team. The ability to effectively interact and collaborate with team members to achieve common goals within target time frames is key to success in this position. The Analyst role is ideal for a candidate who thrives in a fast-paced environment, enjoys continuously expanding their knowledge and skill set, and appreciates working with a collaborative team.

You will need to leverage your experience and judgment to plan and accomplish goals according to deadlines.

• Design, execute and maintain testing deliverables including testing approaches, test cases, test scripts and test result summaries utilizing industry best practices.
• Perform system and application testing to ensure proper functionality and compliance with standards.
• Carryout manual backend testing to verify functionality per requirements.
• Maintain accurate testing documentation including test cases, defect logging and reporting.
• Work with a cross-functional team to understand requirements, create comprehensive test plans, manage planning and scheduling of testing efforts, confirm product specifications, and communicate testing progress and relevant information to stakeholders and management.
• Support internal and external stakeholders with user acceptance testing and/or integration testing.

• Promote quality assurance best practices across project team.
• Support testing needs of key initiatives, or special projects, as they arise.
• Work closely with QA team members and Director to identify, design, or enhance areas where testing efforts could be reduced through automation, tool creation or similar concepts.

• Minimum 3 years of software quality assurance experience with a focus on backend database manual testing.
• Hands‑on experience using SQL to write and execute complex queries.
• Results driven and independent worker with ability to prioritize work activities with minimal guidance and coaching.
• Strong interpersonal skills across all organizational levels. Must be a team player and able to work collaboratively with, and through, others to move toward a common vision or goal.
• Well‑organized with the ability to manage multiple assignments simultaneously while meeting tight deadlines and quality requirements.
• Exhibits a high tolerance for rapid change and the ability to adapt and manage change effectively.
• Analytical orientation with creative problem‑solving skills; enjoys unraveling ambiguous problems.
• Previous experience working with PBM or pharmacy claims processing.
• Experience testing applications developed using Microsoft .NET C#, , VB6, and SQL Server preferred.
• Understanding of SDLC (Software Development Life Cycle) and Agile methodology.
• Bachelor of Science in Information Technology a plus.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to operate standard office equipment; reach with hands and arms and lift up to 25 pounds.