Human Resources Business Partner

Posted Friday, January 30, 2026 at 5:00 AM | Expires Saturday, February 7, 2026 at 4:59 AM

The Centers, through healing, teaching, and inspiring, provides individuals and families in Greater Cleveland the opportunity to reach their full potential. As a comprehensive social service and healthcare organization operating at 11 locations, we served over 20,000 individuals in 2024 through our four core service areas:
Integrated Health & Wellness, Early Learning & Family Support, Workforce Development, and Residential Youth Programs.

Our Values:
At the center of The Centers is our team of nearly 700. We’re built on a culture of Belonging, Purpose, Bravery, Gratitude & Growth, and We Can & We Will —and we live these values every day.

We’re seeking a strategic, mission-driven Human Resources Business Partner who is passionate about creating workplaces where people thrive. This isn’t your typical HR role— it’s an opportunity to be both an employee champion and a change agent, partnering directly with program leaders to align our culture and business objectives while leading a team of two HR Generalists.

In this role, you’ll work at the intersection of strategy and execution, helping us operationalize our mission while ensuring every team member feels supported, valued, and empowered to do their best work. You’ll be a trusted advisor to people leaders, a coach to your team, and a champion for equity and belonging in all people practices.

• Lead with Heart and Strategy
  • Partner with the Vice President of People and Culture to bring our strategic plan to life
  • Lead and develop a team of HR Generalists, inspiring them to deliver exceptional HR service
  • Partner and consult with assigned programs to help them achieve operational and strategic success
• Create Exceptional Employee Experiences
  • Co-create high-quality employee experiences with team members at all levels
  • Build relationships that improve work life, morale, productivity, and retention
  • Champion belonging in every interaction
• Drive Performance and Growth
  • Coach people leaders through performance management, talent development, and career planning
  • Analyze trends and metrics to develop data-informed solutions that improve retention, engagement, and belonging
  • Guide workforce planning and succession planning
• Navigate Complex Employee Relations
  • Manage and resolve complex employee and labor relations matters with fairness and empathy
  • Conduct thorough, objective investigations and grievance hearings
  • Ensure we honor our commitments under the collective bargaining agreement
• Be a Trusted Consultant
  • Provide expert guidance on HR policy, compliance, and employment law
  • Partner with legal counsel to reduce risk while maintaining our human-centered approach
  • Support organizational communication and change management initiatives

• 5-7 years of progressive HR experience with demonstrated leadership and consultancy
• Bachelor s degree in Human Resources, Business Administration, or related field (Master s preferred)
• Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred
• Experience with labor relations and collective bargaining agreements preferred
• Experience leading and developing HR team members

• You lead with empathy and courage. You re not afraid to challenge assumptions, speak up for what s right, and support others who take informed risks.
• You champion belonging. You create psychological safety through active listening, ensure all voices are heard, and celebrate contributions from every role and level.
• You re mission-driven. You connect your work to community impact and make decisions by asking "how does this serve our mission?"
• You demonstrate accountability with grace. You take ownership, persist through setbacks with collaborative problem-solving, and honor your commitments.
• You embrace continuous growth. You seek feedback with openness, invest in developing others, and approach your work with humility.

• Exceptional communication and listening skills—you can facilitate difficult conversations with empathy and clarity
• Strong business acumen with ability to connect HR initiatives to…