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Hotel Management

Operations Leader - Hospitality & Guest Experience

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Host Pros LLC
Full Time position
Listed on 2026-02-05
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading short-term rental management company in Northeast Ohio seeks a Director of Operations to lead diverse teams in cleaning, maintenance, and guest experience. This role demands strong leadership skills, a focus on service quality, and the ability to maintain high standards across operations. The ideal candidate excels in communication, problem-solving, and exhibits high emotional intelligence. The position involves managing vendor relationships and ensuring exceptional guest experiences through effective operations.
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