Director of Food and Beverage - Hilton Cleveland

Job Description

Director of Food and Beverage - Hilton Cleveland Downtown Join Hilton Cleveland Downtown as our Director of Food & Beverage and lead a dynamic, high‑impact operation at one of the city’s premier hospitality destinations. Connected to the Huntington Convention Center and overlooking Lake Erie, this modern, full‑service hotel is a hub for large‑scale events, elevated dining, and vibrant social gatherings. In this key leadership role, you’ll oversee a diverse portfolio of restaurants, lounges, and expansive banquet operations while driving innovation, service excellence, and strong financial performance.

Hilton Cleveland Downtown 100 Lakeside Ave E Cleveland 44113

• Plan and direct the functions of administration and planning of Food & Beverage department to meet the daily needs of the operation
• Monitor and develop and implement schedules for the operation of all restaurants, bars, and outlets to achieve a profitable result
• Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market
• Implement effective controls of food, beverage, and labor costs among all sub‑departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses
• Assist the department managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotions.
• Maximize food and beverage department profitability
• Investigate and resolve food quality and service complaints
• Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
• Ensure compliance with all Hilton policies and procedures, brand standards that relate to food and beverage, as well as local, state, and federal laws and regulations
• Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.
• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• 401K plan and company match to help save for your retirement
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt‑free education:
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*