Valet Drivers - Hilton Hotel - Cleveland - Weekends evening and OVERNI

Overview

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

Towne Park is a place where you can make a difference and create smiles every day.

Note:

This description keeps essential information about the role and expectations while removing extraneous boilerplate and site-specific notices.

• Guest Service Associate/Valet provides exceptional hospitality services to guests in an attentive, friendly and efficient manner.
• Parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage as applicable during arrival and departure.
• Assist guests with directions, taxis, reservations and inquiries; provide information about facility amenities and local attractions.
• Operate valet system: issue and collect claim checks, manage keys, tickets and guest folios; ensure accurate key tag and vehicle location records.
• Provide bell services, luggage storage support, and door assistance; shuttle guests to appropriate locations when required.

• Starting pay: $11.50 per hour plus tips; some shifts offer bonus pay.
• Shifts:
  
  day, evening, weekend opportunities; overnight shifts may include bonus pay.
• Location:
  
  Hilton Hotel, Downtown Cleveland; no experience required.

Compensation is based on skills, experience, education or training, and location. Eligible employees may enroll in accident, critical illness, hospital indemnity, and telemedicine insurance, and in the company’s 401(k) plan. Seasonal and temporary roles may not be eligible for benefits. Eligibility requirements depend on classification, length of employment and hours worked.

• Education: High school diploma or GED.
• Licensure & Certification: Valid driver’s license and clean driving record; must be at least 18 years old and able to pass a criminal background and drug screen.
• Work Experience: One (1) month related experience and/or training; or equivalent combination of education and experience.
• Knowledge: Knowledge of principles and processes for providing customer and personal services.
• Skills: Ability to read/write English; comprehend simple instructions; effectively present information to guests and staff; basic math for handling payments; understanding time systems; ability to operate a manual transmission is highly desirable; ability to perform parallel parking.

• Physical &
  
  Working Conditions:
  
  The job involves outdoor work for extended periods; may include extreme weather. Reasonable accommodations may be made to enable performance of essential functions.
• Travel: Up to 5% travel may be required.