Banquet Server; On Call

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On Call Cleveland, OH, US

6 days ago Requisition

The Banquet Server supports and works with the banquet teams to provide an exceptional experience for all guests. This role assists with setup, breakdown, and service provided in banquet dining and events.

• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Ensure courses are cleared and tables are properly crumbed.
• Respond to and try to fulfill any special banquet event arrangements.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Monitor tableware to ensure it is presentable to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Assist other departments when needed to ensure optimum service to guests.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Perform other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 2 years of related experience required.
• Excellent written and oral communication skills..
• Ability to work independently (and in a team).

• Workisperformedindoorsandoutdoorsinacommercialsettingwithregularexposuretocold, heat, noise, people, and equipment.
• Abletoworkindependentlyorasateammember andsupportmanagerswithspecialprojects.
• Strongcollaborationskills–workswellacrossfunctionalareas—excellentrelationship-building skills; able to collaborate with various levels of the organization.
• Thephysicaldemandsdescribedhere representthosethatanemployeemustmeet toperform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop,kneel, crouchorcrawl; talkor hear, and tasteorsmell. The employee must occasionallyliftormoveupto
  80pounds.
  
  Specificvisionabilitiesrequiredbythejobincludeclose vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Respect
  :
  Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
• Collaboration
  :
  Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
• Service-Focused
  :
  Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
• Performance
  :
  Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.

Must be able to work various…