Valet Driver - Cleveland Clinic

Job Title:

Guest Service Associate

5 days ago — Be among the first 25 applicants

Compensation:
Towne Park is committed to offering competitive, fair, and commensurate compensation. The hourly base pay range for this position is $15–$17 per hour plus $2–$3 dollar cash potential.

Work Schedule:

Afternoon shifts available — starting at 12 pm.

Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees can also enroll in the company’s 401(k) retirement savings plan. Eligibility requirements depend on job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. This includes parking and retrieving guest vehicles in a prompt yet safe manner, assisting guests with luggage (including delivery and pick up of guest luggage when applicable) during arrival and departure.

• Maintains pleasant, friendly and professional demeanor with all guests, co‑workers, and clients; acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest
  
  Lord names during interactions. (25%)
• Uses salutation of the day and welcomes guests to the location; practices proper Towne Park phone etiquette; posts up in designated areas when not completing tasks. (10%)
• Parks and retrieves vehicles while driving slowly and cautiously; assists guests