Assistant Concessions Manager, Progressive Field

Assistant Concessions Manager – Progressive Field

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Delaware North Sport service is searching for an Assistant Concessions Manager to join our team at Progressive Field in Cleveland, Ohio. As an Assistant Concessions Manager, you will partner with the Concessions Manager to lead and develop the team while ensuring smooth and successful operations. If you are a motivated professional who is passionate about elevating guest experiences and creating a positive work environment, we encourage you to apply.

Minimum – Anticipated Maximum Base Salary: $43,888 - $54,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends‑and‑family discounts at many of our hotels and resorts

• Manage day‑to‑day operations of all concessions locations, under the guidance of the Concessions Manager
• Assist with coordinating team members and non‑profit organization groups to ensure effective collaboration and operational efficiency
• Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
• Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
• Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management

• Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
• Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain Serv Safe, Food Safety Handler, and Training for Intervention Procedures certifications
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Strong communication, organizational, and time management skills
• Capacity to work a flexible schedule to accommodate business levels

• Days: evenings
• Holidays: evenings as needed
• Weekends: 12 hour shift
• Events: contact the Concessions Manager for schedule

Delaware North operates concessions and premium dining at Progressive Field since 1994. The 35,041‑seat venue is home to Major League Baseball's Cleveland Guardians. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.

Delaware North, along with its subsidiaries, is an equal‑opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.