Director of Overdose & Infectious Disease

The Director of Overdose & Infectious Disease

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The Centers is a comprehensive social service and healthcare organization serving over 20,000 individuals across Greater Cleveland in 2025. Operating across five Health Center locations, we provide integrated care that treats the whole person.

Our vision:
Communities are healthier and prosperous. We integrate behavioral health, primary care, early learning support, and workforce development, believing true healing happens when we address physical, mental, and behavioral health together.

The Director of Overdose & Infectious Disease is responsible for overseeing all aspects of the organization’s harm reduction program. This role encompasses administrative oversight of the opioid harm reduction initiative, coordination across various departments to meet project objectives, and facilitation of service integration among agency programs and community providers. The Director will contribute to policy development, ensure compliance with relevant regulations and standards, and assume both clinical and supervisory responsibilities for the program.

• Coordinate with relevant constituencies at The Centers, including Syringe Exchange Program leaders, Substance Use Disorder teams, Medication Assisted Treatment teams, HIV services, and Primary Care to enhance the impact of harm reduction services.
• Review, develop, and implement harm reduction best practices, including Linkage to Care Services.
• Assess and analyze community data to inform and drive program strategies.
• Build and maintain an integrated continuum of care across all service offerings.

• Employ quality and process improvement methodologies to enhance client services and operational workflows.
• Provide clinical supervision to Peer Support Specialists and Substance Use Service teams.
• Review and approve care plans and service plans to ensure compliance with licensure requirements and support effective billing practices.
• Monitor client satisfaction through ongoing feedback and performance assessments.

• Ensure all documentation adheres to Medicaid, HRSA, and organizational standards for billing and clinical integrity.
• Develop and enforce compliance plans and procedures across all service locations.
• Partner with key stakeholders to guarantee compliance with regulatory, licensing, and funding agencies, including SAMHSA, OhioMAS, the Ohio Department of Medicaid (ODM), accreditation authorities, and ADAMHA Board.
• Collaborate with senior leadership and Quality and Compliance teams to design performance measures, prepare for audits, and implement corrective actions as necessary.

• Lead recruitment, recognition, and retention strategies to foster a motivated and diverse workforce.
• Cultivate a communication system that ensures staff receive timely information to achieve operational objectives.
• Maintain an open‑door policy, providing regular feedback and professional development opportunities.
• Provide oversight to Overdose & Infectious Disease Prevention team.

• Lead the development of a sustainability plan to continue opioid harm reduction services post‑SAMHSA grant funding.
• Actively represent the organization in community meetings, trainings, and collaborations to promote a positive organizational image.
• Travel within the community is expected to comprise approximately 30‑40% of this role.

• Maintain and manage the system database, including generating standard and ad hoc reports.
• Stay current with developments in the field by engaging in professional literature, conferences, and seminars.
• Assume additional responsibilities and special projects as required.

• Master’s degree in Social Work, Counseling, or a related behavioral health field.
• Minimum of three years of relevant experience in a non‑profit, health‑related organization, including a senior management role.
• Active Ohio independent license…