Youth Care Coordinator; Experienced-Community Based- OhioRise: Cleveland, OH

Overview

Your story. Our mission. A perfect match. You have a place here at Ohio Guidestone, the state’s leader in community behavioral health care serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we empower them to take steps towards a healthier future.

At Ohio Guidestone we care about the health and safety of our employees. Ohio Guidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

We believe that fostering a workforce that reflects diverse backgrounds, experiences, and perspectives strengthens our organization. Embracing diversity promotes a culture of respect and belonging, enhances creativity, innovation, and problem-solving, and contributes to our collective success.

• Conduct in-person visits, including home visits
• Potential visits to schools
• Visit residential treatment facilities, hospitals and other agencies

• Start and end times may vary. A typical day may begin anywhere from 8:00 a.m. to 11:00 a.m. and end between 4:00 p.m. and 7:00 p.m.
• Flexible hours to meet community needs
• Training schedule will be mostly in office during the first 6 months of hire

$1,000 sign-on bonus is available; you must meet the experience, qualifications, and education requirements below to be considered.

• Demonstrate the values and guiding principles of Our Promise, performing with the highest standards of excellence, integrity and ethics.
• Provide intensive or moderate care coordination services to assigned clients (children and young adults up to age 21) with severe and persistent mental health issues.
• Develop and maintain a service relationship with assigned clients, family, caregivers, child, and family team members to provide support as appropriate.
• Provide structured service planning and care coordination using High-Fidelity Wraparound practices; develop and monitor the child and family-centered care plan to ensure services are delivered per plan.
• Act as a liaison to coordinate referrals or arrange for appropriate community resources; advocate for the client and family as needed.
• Complete all required training, including training on cultural and trauma-informed care competency within three months of hire and annually thereafter.
• Document promptly and accurately while maintaining the confidentiality of client and family interactions, including legal, financial, and clinical documentation within agency guidelines.
• Identify urgent, unsafe, and crisis situations and escalate to supervisor.
• Attend and participate in agency/team/clinical meetings, including mandatory trainings and treatment coordination.
• Maintain ongoing contact with other Ohio Guidestone professionals, parents or outside agency professionals assigned to the case.
• Facilitate discharge planning and/or transition activities as required.
• Promote an inclusive work environment and present the Agency in a positive light with all internal and external contacts.
• Exhibit positivity, flexibility, and willingness to take on new responsibilities as requested or required.

• High school diploma or equivalent and 3+ years of experience managing complex cases with knowledge of available community resources to facilitate client care; or
• Associates or Bachelors Degree and 2+ years of experience managing complex cases with knowledge of available community resources to facilitate client care; or
• Masters Degree and 1+ year of experience managing complex cases with knowledge of available community resources to facilitate client care.
• Demonstrated ability to work with children and young adults (through age 19) with severe and persistent mental health issues.
• Ability to demonstrate…