Community Engagement Coordinator - CHW - School Based

Our Mission

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Care Alliance will be the health center of choice
, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence
, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

• Accessibility: We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
• Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
• Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
• Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
• Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
• Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.

We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

The Community Engagement Coordinator for School-Based Health will support the planning, coordination, and delivery of health programs within schools and youth-serving organizations. This role strengthens the connection between Care Alliance Health Center and students, families, educators, and community partners by coordinating on-site health activities, providing health education, supporting clinical engagement, and ensuring students have direct access to Care Alliance services. The coordinator will also assist with outreach logistics, track outcomes, maintain strong partner relationships, and ensure programs reflect the diverse cultural needs of the communities we serve.

• Collaborate with the Outreach & Engagement Manager, school administrators, and youth-serving partners to identify student and family needs.
• Collaborate with the Communications team to develop program materials, health education content, and engagement resources tailored for school environments.
• Assist in planning annual school-based initiatives such as health fairs, vaccination events, parent resource nights, and mental-health support activities.

• Schedule, coordinate, and implement school-based health programs, screenings, and educational activities.
• Manage logistics for on-site events, including space setup, equipment needs, workflow design, and materials preparation.
• Support clinical outreach teams during school events by assisting with health education and basic screenings as permitted by training and scope.
• Ensure smooth coordination between Care Alliance providers, school staff, and community partners during events.

• Provide culturally informed health education to students and families on topics such as preventive care, chronic disease, mental health, nutrition, and social determinants of health.
• Conduct outreach to help students and families establish a medical home with Care Alliance, including appointment scheduling, MyChart support, and referrals.
• Perform CHW assessments to identify social needs and connect families to internal and external resources (e.g., food access, housing support, behavioral health services, insurance navigation, and safety concerns).
• Support warm handoffs between school partners, Care Alliance clinicians, behavioral health teams, and care coordination staff.
• Serve in a PSR capacity during school-based outreach and on-site events to support patient access, registration, and intake workflows.
• Complete patient registration and intake tasks, including demographic verification, insurance information, consent documentation, and required forms in school-based settings.
• Support new patient enrollment and re-engagement of existing patients identified through outreach activities.
• Schedule medical, dental, and behavioral health appointments for students and family members during or following school-based programming.
• Accurately document outreach interactions, registration activities, social needs, referrals, and follow-up actions in Care Alliance data systems, including the electronic health record (EHR), to support reporting and audit requirements.
• Verify insurance eligibility when applicable and provide information related to sliding fee scale and financial counseling resources in…