Medical Receptionist​/Front Desk

Premier Physicians is currently seeking a Full Time or Part time Medical Receptionist. Our growing group practice encompasses internal and family medicine, medical and surgical specialties, and has comprehensive on-site diagnostic centers conveniently located in the communities we serve in the Cleveland metro area. Premier Physicians has an open position for a full time or part time Medical Receptionist responsible for greeting patients, providing information and communicating with departments.

Prior Medical Office experience a plus.

• Greets patients in a polite, prompt, helpful manner. Provides any necessary instructions/directions and informs appropriate department/person of an arrival.
• Completes necessary paperwork such as encounter forms. Uses computer system to generate information necessary for billing.
• Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Maintains a clean, orderly waiting area including reading materials.
• Answers phones in a pleasant manner and deals with patients' needs expeditiously.
• Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, and scheduling work as directed.
• Performs other duties as assigned.
• The job holder must demonstrate current competencies applicable to the job position.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.
• Knowledge of office equipment including phone and computer.
• Knowledge of customer service concepts and techniques.
• Skill in using office equipment satisfactorily and handling paperwork/filing adequately.
• Skill in customer service principles by creating a pleasant waiting room atmosphere.
• Ability to communicate clearly in person and on the phone, establish/maintain cooperative relationships with patients, families, physicians, and staff.
• Ability to organize and prioritize tasks effectively.
• Ability to read, understand, and follow oral and written instructions. Can file correctly by alphabetical and numerical systems.
• This job requires sitting for up to 8 hours a day. Requires eye-hand coordination, finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Must be able to view computer screens for long periods. Occasional stress related to workload and patients with problems.
• This is an office setting with exposure to communicable diseases and other conditions common to the environment.
• This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
• Hours:
  
  8:30 AM - 5:00 PM

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Gastroenterology
• Infectious Disease
• Internal Medicine
• Neurology
• Pediatrics
• Podiatry
• Primary Care

• 8 hour shift
• Monday to Friday