Entertainment & Gaming Attendant, Customer Service Rep

Attendant

SP+ (SP Plus) is an artificial intelligence company that uses computer vision to enable checkout‑free parking experiences, allowing customers to “drive in and drive out” without fumbling with tickets, machines, apps, or credit cards.

Greater Cleveland, Ohio (US-OH‑CLEVELAND)

We are the largest parking network in America, operating over 4,000 locations across North America and Europe, with more than 23,000 employees. Today we are reinventing parking to provide checkout‑free experiences everywhere we go.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors who violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Assist customers who have forgotten where they parked their vehicle.
• Be present on every scheduled day, on time and in uniform.
• Courtly assist customers by answering any questions and direct them to the Facility Manager if needed.
• Control traffic at entrances and exits as required.
• Assist with maintenance and repair of parking equipment and general maintenance tasks directed by the Facility Manager.
• Report accidents, suspected violations of company policy, safety hazards, or unusual events to the Facility Manager.
• Communicate debris, water, oil spills, etc., to the garage office.
• Substitute for Valets when authorized.
• Maintain thorough knowledge of all garage areas, major streets, landmarks, and freeways near the garage.
• Assist the Facility Manager with other duties as needed.

• High school diploma or equivalent, or minor relevant experience/training.
• Valid state‑issued driver's license with a clean driving record (if operating company vehicles).
• Availability to work 2nd and 3rd shifts and weekends if required.
• Strong written and oral communication skills.
• Basic math skills for handling amounts up to two‑digit numbers and simple financial calculations.
• Ability to maintain a neat appearance and wear uniform at all times.
• Physical ability to stand, walk, use hands, lift up to 25 lbs, occasionally sit and climb.

$15.00 per hour (vacancy may vary)

Medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k), paid time off.

SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other protected classes. Harassment or retaliation based on these characteristics is not tolerated. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP+ may utilize an automated employment decision tool (AEDT) to assess or evaluate candidacy. AEDTs are used to assist in assessing a candidate’s application relative to the required qualifications and responsibilities. Over a reasonable period, SP+ retains data relevant to your candidacy for the use of the tool. If hired, your data may become part of employee records. For those applying through a New York City posting, contact  for accommodations.