Manager, Product Compliance

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies:
Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

At Oatey, we’re doing big things — and by joining us, you’ll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares — about you, our customers and our world. Ready to make an impact in a place where you matter?

The Manager of Product Compliance supports the Director of Product Compliance in executing and maintaining the Company’s product compliance strategy. This role is responsible for the day-to-day management of product certifications, regulatory projects, and internal compliance processes to ensure products meet applicable codes, standards, and regulatory requirements across all markets served. This position reports directly to the Director of Product Compliance.

• Manages the day-to-day execution of product compliance activities including certification, listing maintenance, and regulatory documentation for new and existing products.
• Leads regulatory and certification projects ensuring timelines, deliverables, and budgets are met in alignment with departmental priorities.
• Interfaces with third‑party conformity assessment and certification agencies (NSF, IAPMO, CSA, ASSE) to coordinate testing, audits, corrective actions, and ongoing product listings.
• Helps monitor changes to local, state, national, and international regulations and standards. Evaluates impacts and communicates findings to the Director and relevant internal stakeholders.
• Completes various regulatory sales reporting for single use plastic packaging, PFAS, and EPR.
• Provides technical guidance and compliance support to internal teams, including Engineering, Quality, Manufacturing, Sales, and Marketing to ensure products and materials meet regulatory and labeling requirements.
• Reviews and verifies accuracy of product labeling, catalogs, technical literature, and marketing material prior to release as it relates to regulatory or product certification.
• Updates SDSs for formulation changes, new product territories, and chemical classifications.
• Assists with investigation and resolution of compliance related issues, nonconformances, and corrective action variances in coordination with Quality and Engineering.
• Maintains organized records of certifications, test reports, regulatory correspondence, and compliance approvals.
• Identifies opportunities to improve compliance processes, tools, and workflows to increase efficiency, effectiveness, and customer satisfaction.

• 6 – 8 years of related experience, including 1 – 3 years of management/supervisory experience preferred.
• Strong working knowledge of plumbing codes, standards, and certification requirements for plumbing products.
• Practical experience with third‑party certification and conformity assessment processes.
• Knowledge of quality management systems, corrective action processes, and continuous improvement methodologies.
• Understanding of regulatory compliance principles related to product safety, reliability, and market access.
• Proven ability to manage multiple projects simultaneously, prioritize work, and meet deadlines in a fast‑paced environment.
• Effective communicationveloper (typo fixed) with the ability to translate regulatory requirements into clear guidance for technical and non‑technical stakeholders.
• Proficiency with PC‑based tools and systems used for documentation, project tracking, and reporting.

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