Program Manager, STEM Hub
Listed on 2026-01-12
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Education / Teaching
Education Administration, Academic, University Professor
Cleveland State University
Engaged Learning
Ensures students are provided with comprehensive science, technology, engineering, and mathematics (STEM) focused support services within the STEM Hub. Contributes to operations, providing outstanding customer service standards, assists with tutor recruitment and hiring for STEM courses. Promotes the program by presenting to groups, updating STEM Hub website and social media. Supervises student employees. Performs other functionally related duties as assigned.
Minimum Qualifications- Bachelor’s degree, preferably in a science or education related field.
- Two (2) years prior experience in an educational setting.
- Experience in a STEM field.
- Knowledge of student development and best practices in education, academic support, and tutoring programs.
- Master’s degree in a science or education related field.
- Three (3) years of experience working in a leadership role within a learning center or similar academic environment.
- Experience hiring, training, and supervising staff preferably in student support services.
- Experience with program assessment and developing new program initiatives.
- Working knowledge of student development and training certificates (CRLA & Supplemental Instruction).
- Knowledge of best practices for tutoring, retention, and academic achievement.
- Ability to work effectively with individuals from diverse educational, cultural, and economic backgrounds.
- Excellent communication skills, both verbal and written; able to present before large groups.
- Strong organizational and interpersonal skills with a student‑service focus.
- Ability to professionally present and market programs; to motivate, coach, and develop others.
- Experience coordinating a large program, maintaining detailed records, and managing time effectively.
- Proficient in Microsoft Office Suite, including Teams, Word, Excel, Access, Outlook, and PowerPoint.
- Excellent problem‑solving and critical‑thinking skills.
- Able to work evenings and weekends, as assigned.
Requisition Number
PT0703678S
Monday‑Friday, typically 8:00am‑5:00pm.
Full Time/Part Time
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. Mailed or emailed application materials will not be accepted.
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