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NPS-Driven Customer Experience & Sales Associate

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Hertz
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 17.5 USD Hourly USD 17.50 HOUR
Job Description & How to Apply Below
A leading car rental company in Cleveland is seeking a Customer Service Associate to deliver exceptional service and support customer satisfaction.

Your role involves resolving customer issues promptly, acting as a Net Promoter Score (NPS) liaison, and improving service quality through employee guidance. Candidates should have over 3 years of customer service experience, ideally with rental car knowledge. The position offers a wage of $17.50/hr and includes various benefits and perks.
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Position Requirements
10+ Years work experience
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