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HelpDesk/Support Technical Support Customer Service Rep

Data-Driven Customer Support & Analytics Analyst

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Talan Products, Inc
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A manufacturing company located in Cleveland, Ohio, is seeking a Customer Support Analyst to enhance customer satisfaction and operational accuracy. This role involves analyzing data, managing order processing, and providing customer support. Ideal candidates possess strong analytical skills, effective communication abilities, and a customer-focused mindset. A Bachelor's degree in a related field is preferred, along with 2+ years of relevant experience.

The position requires proficiency in Microsoft Excel and familiarity with ERP systems.
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