Luxury Concierge - 1st​/2nd Shift

Weekend Availability is a must! The concierge serves as a customer service representative to our prospects and current residents.

We are an equal opportunity employer committed to diversity. All individuals are encouraged to apply.

• First Shift - 9am-6pm
• Second Shift - 3pm-11pm

Pay will range from $17.16 to $18.74 per hour plus a quarterly bonus.

• Greet residents and guests courteously as they enter the building.
• Provide recommendations to residents on community attractions and local amenities when requested.
• Distribute brochures, floor plans, and other collateral to clients.
• Complete guest cards, give mini tours, and act on leasing behalf during off‑hours.
• Retrieve packages for residents.
• Provide refreshments to residents and guests.
• Maintain the Concierge Binder and ensure the front lobby is stocked with magazines, collateral, maps, transportation schedules, and menus.
• Use the internet to provide detailed information to residents and guests.
• Keep the front desk, lobby area, and applicable storage closets clean and orderly.
• Prepare incident reports and related documentation.
• Adhere to established fair‑housing policies.
• Communicate with co‑workers, management, residents, vendors, and external contacts in a courteous and professional manner.
• Maintain confidentiality regarding co‑workers, management, owners, past and current residents, vendors, and all external contacts.

• Good common sense when assisting residents and their guests.
• Availability to work a flexible schedule any day of the week.
• Ability to resolve minor problems while maintaining a friendly and professional manner.
• Effective communication skills.
• Team‑oriented attitude.

All locations are drug‑free; pre‑employment drug tests and background checks are required.