Consultant, Customer Service Rep, Customer Service​/HelpDesk

We are seeking a knowledgeable and enthusiastic Destination Consultant to join our team. This role is perfect for someone who loves travel, enjoys creating personalized experiences, and thrives on helping clients plan memorable trips. As a Destination Consultant, youll use your expertise to guide travelers, recommend destinations, and design custom vacation packages that fit their lifestyle, budget, and dreams.

• Provide expert consultation on destinations, accommodations, transportation, and travel activities.
• Design and customize travel itineraries tailored to clients preferences, interests, and budgets.
• Offer destination-specific advice including culture, climate, entry requirements, and local experiences.
• Collaborate with travel suppliers, tour operators, and partners to secure the best options and pricing.
• Manage client communications from initial inquiry through trip completion, ensuring exceptional service.
• Stay informed about travel trends, new destinations, and industry regulations.
• Promote special packages, exclusive deals, and seasonal offers to maximize sales opportunities.
• Handle bookings, confirmations, changes, and any travel issues promptly and professionally.

• Previous experience in customer service role.
• Excellent communication and interpersonal skills.
• Detail-oriented with exceptional organizational and multitasking abilities.
• Passionate about travel and creating unforgettable experiences for clients.

• Work with a dynamic, supportive, and travel-passionate team.
• Opportunities for growth, professional development, and travel incentives.
• Access to exclusive travel discounts and industry perks.