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Technical Support Customer Service Rep HelpDesk/Support

Senior Customer Service Technology Consultant

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 59100 - 156800 USD Yearly USD 59100.00 156800.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is looking for an expert in customer service transformation to optimize customer solutions. The role involves evaluating client services, defining business roadmaps, and leading teams to enhance customer interactions through innovative technology. Applicants should have at least five years of experience in customer service fields, strong analytical skills, and expertise with platforms like Salesforce and Genesys.

The Cleveland role offers a competitive salary range between $59,100 and $156,800 annually.
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Position Requirements
10+ Years work experience
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