Community Liaison

Overview

Shape the Future with DLZ!

At DLZ Corporation, we don't just design infrastructure-we create solutions that improve communities and empower careers. As a nationally recognized, award-winning multidisciplinary firm, we deliver engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing across the Midwest. Join a team where innovation meets collaboration, and your expertise drives meaningful impact.

DLZ is seeking a Community Liaison to join our team in Cleveland
. This position will provide essential administrative and field support for the Cleveland Water Lead Service Program. The ideal candidate will be detail-oriented, organized, and comfortable working in a field environment with the ability to communicate with residents.

• Prepare, document, and review Lead Service Line Replacement (LSLR) related work.
• Organize and maintain construction documentation and project files.
• Distribute water pitcher filter kits and water sample kits as instructed.
• Respond to customer inquiries regarding project resources and the LSLR process.
• Serve as a community liaison to communicate project details and maintain excellent client relations.
• Provide clerical support to ensure smooth daily operations.
• Assist with data entry and maintain accurate records.
• Support staff during field activities as needed.
• Maintain a safe and professional working environment.
• Perform other duties as assigned.

• High School Diploma required.
• No prior experience required; training will be provided.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Comfortable working in the field and as required in the office.

As a federal contractor, employment is contingent upon successfully passing a criminal background check, motor vehicle record review, and drug screening.

We offer a comprehensive benefits package designed to support your well-being and career growth:

• Health, dental, and vision insurance
• Flexible spending accounts & health savings account
• 401(k) options (Traditional and Roth)
• Paid parental leave
• Life & AD&D insurance
• Short- and long-term disability
• Wellness program with reimbursement benefits

At DLZ, diversity isn't just a policy-it's a priority. We foster an environment where every individual is respected, valued, and empowered to contribute their unique perspective. Employment decisions are based on merit and qualifications, in full compliance with all applicable laws.