Sales Representative

Southwest Companies is a comprehensive Commercial contractor and a trusted one-stop-shop for restoration services. Serving all of Northeast Ohio and neighboring areas, the company prides itself on delivering high-quality solutions tailored to meet the diverse needs of its clients. With a commitment to excellence, Southwest Companies aims to be a reliable partner in restoration projects of all sizes.

Role Description

Customer Relationships

• Actively researches and pursues new customer relationships, including all prospecting activity (e.g. cold calls, networking events, presentations, etc.).
• Maintains healthy and productive relationships with existing customers.
• Takes action and involves leadership to preserve relationships.

Project Management

• Manages the entire lifecycle of projects from proposal through collections.
• Understands and follows appropriate sequence of operations.
• Tracks performance; anticipates potential issues; and communicates effectively.

Systems Adherence

• Develops and maintains working knowledge and expertise in best-in-class materials and methodologies.
• Provides complete work order information in CRM according to company procedures.
• Ensures scheduling and pricing are both competitive with the marketplace and consistent with company expectations; appropriately uses estimator to complete bids for large/complex projects.
• Timeliness and industrial standards of proposals, estimates and communications reinforce SWC’s reputation for speed, quality and competitiveness.
• Maintains regularly scheduled hours, as agreed upon with manager, to dependably collaborate with SWC team members; communicates with manager when requests fall outside of that schedule.

Requirements of All Associates

• Applies best efforts and full capability each day to the work assigned by own manager.
• Advises manager when:
• An assignment is not understood.
• An assignment conflicts with knowledge of the circumstances, current skills or available time/resources.
• Obstacles to completing the assignment exist or are likely to occur.
• Opportunities to better complete or improve the assignment exist or may occur.
• Understands and demonstrates our cultural expectations.
• Valid driver’s license.
• Proficient in MS Office, particularly Excel.