Business Systems Analyst

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. We are a team of mission‑driven professionals committed to serving with excellence. Our core values are:
Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty‑six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

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To be considered for this role, candidates must be a U.S. citizen.

As a business systems analyst you will support a variety of Treasury Services business lines, primarily the Translation Hub (TLH) and CIR with future involvement in Pay.gov and other Treasury Services programs. This role shares responsibility for the oversight and execution of the Treasury Services Incident Management program. You will leverage various tools and sources of data to assist in overseeing daily responsibilities, as well as identify opportunities for improving the operational excellence of all accountable programs by ensuring objectives of individual team members are met.

This role will be heavily focused on developing an advanced knowledge of the technical and operational aspects of the TLH and CIR program which will require working closely with the product and technical teams. Knowledge and skills in using business intelligence tools (such as Business Objects) will be critical to the function as well as assisting in further developing data analytics capabilities for all other RCM programs.

This role requires a high level of collaboration and communication across multiple sites, programs, and organizations.

• Assists departments with developing business case justification for new or enhanced application software.
• Develops concise system requirements and use cases for use in development processes to support new or enhanced business functionality.
• Actively participates in key designs and integrations, writes release backlogs (epics and stories).
• Assists with the functional testing and/or quality assurance testing during the development cycle helping to ensure that the developed solution meets the business requirements.
• Provides training and documentation to the stakeholders during all phases of the Software Development Lifecycle.
• Advanced data analytics experience both in working with data and the tools associated (Business Objects, Tableau etc.).
• HVA for primarily supporting a high value asset.
• Provides effective and timely communication to all levels of the organization and project stakeholders.
• Provides analytical support through review of various data sources, make recommendations, and prepare periodic reports, including financial and performance related reports.
• Becomes Subject Expert Matter (SME) for product and promotes product across business programs and partners.
• Schedules and facilitates meetings as required.
• May coach and mentor other business analysts.
• Performs other duties as assigned or requested.

• Bachelor's Degree with 3+ years of professional work experience or Associate's Degree with 5+ years of professional work experience.

• Knowledge of regulations, procedures, and practices of a specific discipline.
• Able to perform complex independent research.
• Able to analyze complex business requirements.
• SAP Business Objects is preferred.

The expected starting salary range for the Business Systems Analyst is between $81,600 and $112,200 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here:…