Market Intelligence Analyst

This range is provided by CHAMP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $90,000.00/yr

Direct message the job poster from CHAMP

CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

Location
:
Cleveland (Onsite – 4 days in office)

Department
:
Government Partnerships

Reports To
:
Director

Travel
:
Up to 10%

Sponsorship
:
This position is not eligible for Visa Sponsorship

Relocation
:
This position is not eligible for Relocation Assistance

Your Impact

The Market Research Analyst will play a critical role in supporting CHAMP’s growth by delivering actionable insights into market dynamics, competitive trends, and customer behavior across the vehicle titling ecosystem.

What You’ll Do

Market Research & Analysis

• Conduct primary and secondary research on relevant markets (e.g., DMV/state government, insurance carriers, dealerships) to understand size, growth, and trends.
• Track regulatory, technological, and competitive developments related to digital vehicle titling, electronic lien & title (ELT), and national clearinghouse operations.
• Analyze macroeconomic, political, and regulatory factors that could influence CHAMP’s markets or business model.
• Monitor and profile competitors (other digital titling companies, legacy systems) including their business models, pricing, partnerships, and product roadmap.
• Benchmark CHAMP’s offerings against competitors to identify strengths, gaps, and differentiation opportunities.

Customer Insights

• Partner with Sales, Customer Success, and Product to gather insights from current and prospective customers (e.g., states, insurers, lenders, dealers).
• Analyze customer data to identify usage patterns, pain points, adoption barriers, and growth levers.
• Build personas, customer segmentations, and buyer journey maps informed by data.

Strategic Recommendations

• Translate data and research into actionable recommendations for business strategy, product development, marketing, and sales.
• Present findings to senior leadership, providing clear, concise, and data-driven insights.
• Support strategic initiatives such as new market entry, product positioning, pricing strategies, and partnerships.

Forecasting & Modeling

• Build market-size models, revenue projections, and opportunity assessments.
• Use data to run “what-if” scenarios (e.g., impact of regulatory change, market expansion) to inform planning.
• Support KPI tracking and performance measurement of strategic initiatives.

Reporting

• Create dashboards, periodic (monthly/quarterly) business intelligence reports, and market trend briefs.
• Maintain a centralized repository of market intelligence (reports, data sources, competitive trackers) for internal use.

Requirements Qualifications

Education & Experience

• Bachelor’s degree in Business, Economics, Finance, Data Science, Public Policy, or related field; MBA or master’s degree a plus.
• 3–6 years of experience in market intelligence, competitive intelligence, strategy, management consulting, or business analysis.
• Strong analytical skills, with ability to interpret large datasets and translate them into strategic insights.
• Experience with market sizing, financial modeling, and forecasting.
• Excellent research skills: both primary (interviews, surveys) and secondary (industry reports, regulatory filings).
• Familiarity with data analysis tools (e.g., Excel, SQL, BI tools like Tableau or Power BI) and research platforms.
• Exceptional written and verbal communication — ability to create reports, storyboards, and present to leadership.
• Strategic mindset and business acumen: understands how to link market insights to business outcomes.
• Self-starter: comfortable working cross-functionally and driving projects end-to-end.

Preferred Qualifications

Industry Knowledge (Preferred)

• Experi…