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Program Assistant - Treatment

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Oriana House, Inc.
Full Time position
Listed on 2026-02-06
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 17 - 19.5 USD Hourly USD 17.00 19.50 HOUR
Job Description & How to Apply Below

Join to apply for the Program Assistant - Treatment role at Oriana House, Inc.

Schedule: 1st Shift; 8:00 am‑4:00 pm;
Monday‑Friday

Pay Range: $17.00–$19.50 per hour

Essential Functions
  • Effectively and courteously answer all telephone calls received.
  • Greet and direct all visitors in the building, permitting only authorized visitors beyond the receptionist area.
  • Immediately notify supervisor of unauthorized visitors who fail to follow directives.
  • Comply with all state and federal confidentiality regulations.
  • Receive, sort, and distribute mail in a timely and accurate manner to the appropriate boxes.
  • Maintain office equipment (copy machine and fax machine) in proper working order; fill with paper and/or toner as needed.
  • Maintain supply cabinet and supply closets in a neat and organized manner.
  • Direct clients to appropriate group rooms and/or clinicians.
  • Attend departmental meetings and type minutes for clinical department staff; disseminate minutes as directed by supervisor in an accurate and timely manner.
  • Prepare files from office and storage for audits and coordinate process with administration.
  • Assist clinical department staff with duties as needed.
  • For the MAT and/or Mental Health clinic: maintain and monitor medication-assisted treatment deliveries and complete tracking sheets accurately and timely.
  • Follow up pharmacy orders/requests as required.
  • Complete UDS collection and record-keeping.
  • Maintain orders/supplies needed for medical staff and the clinic.
  • Monitor temperature on medication fridge and complete tracking mechanisms.
  • Manage scheduling, tracking, and oversight of clients involved in the clinic.
Qualifications
  • High School diploma or equivalent required.
  • Clinical/program experience preferred.
  • Strong organizational and accuracy skills.
  • Strong computer skills, including Microsoft Word and Excel; willingness to learn Care Logic and ORION required.
  • Ability to effectively work with Agency employees, outside contacts, and a diverse client population.
Benefits
  • Medical Insurance and Prescription Card
  • Paid Hospital Days
  • Eight Paid Holidays
  • Life Insurance
  • Dental Insurance
  • 10 Vacation Days per year
  • 10 Personal‑Sick Days per year
  • Tuition Reimbursement
  • Long‑term Disability Insurance
  • 403(b) Retirement Plan
  • Wellness Program and Incentives, including Fit Thumb Wellness App.
  • Public Service Loan Forgiveness

Equal Opportunity Employer – Oriana House, Inc. is a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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