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Department Assistant

Job in Cleveland, Cuyahoga County, Ohio, 44114, USA
Listing for: Case Western Reserve University
Full Time position
Listed on 2026-01-18
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 19.41 USD Hourly USD 19.41 HOUR
Job Description & How to Apply Below
Position: Department Assistant 3
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.41 per hour. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description POSITION OBJECTIVE Working under general direction, the department assistant 3 provides comprehensive administrative support to the Development and Alumni Relations department. This position will be responsible for the overall operational activities of the office and is integrally involved with complex situations on a regular basis. This position requires a high degree of judgment, balanced assertiveness and graciousness, responsibility, organization, management, strong attention to detail, efficiency, and communication (written and oral) skills.

ESSENTIAL FUNCTIONS
* Serve as the primary lead for department's administrative functions, including serving as initial/main contact for department, including telephone, email, and personal interactions with visitors and/or community members. Overall responsibility for smooth functioning of department. Coordinate workflow between development, alumni relations, and donor relations functions. Responsible for accurate compilation and maintenance of files, including records of a confidential nature. Manage department mailings and mailing lists to ensure they are updated on a regular basis.

(35%)
* Provide staff service to development initiatives. Manage and maintain partner in progress lists to ensure they are updated monthly. Prepare acknowledgement of gifts and pledges on a weekly basis for the dean, associate dean of development and alumni relations and departmental chairs. Process gifts (credit cards, checks, and stock). (25%)
* Work with director of alumni relations and donor engagement on events, such as homecoming and reunion weekend and departmental alumni receptions, including, but not limited to, requisitions, registrations, event attendance and preparation. Assist with dental school alumni and donor events, such as homecoming and reunion weekend, including, but not limited to, event coordination, registration, and on-site support. (20%).
* Responsible for assistance in maintaining alumni database. Act as liaison to development services to request appropriate reports, make phone/address changes for alumni/friends and ensure proper gift crediting. (10%) NONESSENTIAL FUNCTIONS
* Facilitate communications within and between department and the university, including managing departmental calendar and coordinate all scheduling for department and non-department meetings and functions. Responsible for compilation, proofreading and editing of accurate correspondence, minutes, reports, records, proposals and agendas. (5%)
* Prepare or assist in preparing event budgets and reconcile monthly expense statements. Process all P and T card transactions and purchase requisition forms for department. Prepare travel arrangements and itineraries, travel expense statements and disbursement. May authorize routine department expenditures. (5%)
* Perform other duties as assigned. (
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