Receptionist, Administrative​/Clerical

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Receptionist within PNC's Community Banking - Fairfax Connection organization, you will be based in Cleveland, Ohio at the Fairfax Connection location on Carnegie Avenue.

This role is in-office 5 days per week. The current schedule is Tuesday & Wednesday 8:30 AM to 7 PM, Thursday & Friday 9 AM to 4:30 PM and Saturday 9 AM to 1 PM, but is subject to change based on the needs of the business.

PNC's Fairfax Connection is looking for a Receptionist to greet and direct guests, assist guests in the computer lab, assist with workshops, light clerical duties and conference room set up and clean up. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Provides administrative support and performs other routine clerical functions for the assigned area.
• Answers telephone, takes messages and answers routine questions.
• Monitors access to PNC facilities as appropriate; provides prompt and courteous service to visitors by directing them to the appropriate individual or area.
• Provides clerical support by opening and sorting mail, typing, filing and performing other routine clerical functions.
• May provide additional administrative support through the use of a computer and other general office equipment, maintain inventory for the area by monitoring supplies and placing orders.

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Calendar Management, Office Administration, Organizing, Presentation Development, Prioritization, Researching

Accuracy and Attention to Detail, Desktop Tools, Effective Communications, Flexibility and Adaptability, Office Administration

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

No Degree

No Required Certification(s)

No Required License(s)

Base Salary: $34,000.00 – $46,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Generally, this opening is expected to be posted for two business days from 01/02/2026, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally…