Administrative Specialist, Office Manager

Administrative Specialist, Office Manager

Join to apply for the Administrative Specialist, Office Manager role at DSV - Global Transport and Logistics

DSV - Global transport and logistics. In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers.

Location:

USA – Cleveland, Emerald Pkwy

Division:
Air & Sea

Time Type:
Full Time

• Oversee day‑to‑day office activities as main point of contact in reception area, and keep management informed.
• Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; mailing and shipping packages; and updating contacts database and employee lists.
• Manage keycards, badges, and Envoy system for visitors.
• Maintain training records, CW1 licence records, and assist with employee termination.
• Assist with managing phone extensions by ensuring the reception has an accurate list of user extensions.
• Maintain the office condition and order in storage rooms, arranging necessary repairs.
• Monitor office supplies and order new stationery, supplies, furniture, appliances and electronics as required.
• Liaise with facility management vendors, including cleaning, catering and security services.
• Manage all aspects of space/infrastructure planning (e.g., moves, additions, changes to workstations) and provide answers, resources and solutions when requested.
• Provide general support to visitors.
• Assist in the onboarding process for new hires and trainees, including mobile phones.
• Plan in‑house or off‑site activities, like parties, celebrations and conferences.
• Partner with HR to update and maintain office policies as necessary.
• Provide general IT support to guide employees to the correct resource and process.
• Act as Wellness ambassador for the Branch.
• Coordinate facilities security.
• Assist with Universal Waste and eWaste removal from the office. Dispose of old IT equipment and related electrical equipment.
• Assist with branch participation in the Business Continuity Plan (BCP).
• Serve as QHSE program responsible if no other employee in the branch has been assigned.

• Bachelor's degree in business administration, office management, or a related field is preferred.
• Minimum of 3–5 years of experience in office management or administrative roles, with demonstrated leadership and organisational skills.

• Strong organisational and multi‑tasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in office software applications, including Microsoft Office (Word, Excel, Outlook).
• Attention to detail and problem‑solving skills.
• Ability to prioritise tasks and meet deadlines in a fast‑paced environment.

May involve working with administrative staff providing guidance, training and performance feedback as needed.

• Certification in office management or administrative support (e.g., Certified Administrative Professional).
• Experience with office management software or systems (e.g., Microsoft SharePoint, G Suite).
• Knowledge of basic accounting principles for budget management.

• Fluent in English (verbal and written)

• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with office management software for scheduling, document management and communication.

Expected base pay: $22.75 – $30.75 / Hourly
. Actual base compensation will be determined based on various factors including job‑related knowledge, geographical location, skills, experience and other objective business considerations.