Client Delivery Co-ordinator

Company Overview

Hydro International, a CRH Company, is a leading global provider of advanced water management solutions. With over 40 years of experience and a reputation for engineering excellence, we serve more than 40 countries through an 80+ partner network. Our focus is to reduce flood risk, improve water treatment, and protect the environment.

Job Title: Client Delivery Co‑ordinator
Location: Clevedon, North Somerset, United Kingdom
Employment Type: Full Time, Permanent (Hybrid – 3 days in office)

Assist and coordinate the post‑order process for our full range of stormwater management products. The role requires excellent communication, both written and verbal, to liaise with suppliers, logistics providers, and customers to ensure requirements are met.

• Strong administrative skills
• Experience using databases/CRM systems (NAV/CRM experience beneficial)
• Excellent organisation and attention to detail
• Good numerical skills for checking orders and invoices
• Confidence speaking with customers and suppliers by phone and email
• Ability to work at pace in a busy environment to meet strict deadlines
• Experience in fast‑paced environments such as manufacturing or merchant services is an advantage
• A polite and professional telephone manner
• Teamwork – essential to work as part of a team
• Sales invoice experience

• Administer all paperwork for orders received, place orders, coordinate with suppliers and logistics, update database, and liaise with customers regarding delivery dates, outstanding payments, and technical information.
• Raise final sales invoices to customers upon delivery.
• Send customers proof of deliveries upon request.
• Negotiate with vendors to secure best price and service.
• Coordinate delivery with customers and vendors via telephone or e‑mail.
• Comply with Health and Safety at Work Act and ISO 45001 requirements.
• Apply ISO 9001 and ISO 14001 where applicable.
• Carry out other duties reasonably required by the company.

• Life Cover
• Pension
• Sick pay policy
• Minimum of 25 days holiday per annum + Bank Holidays
• Mental Health First Aider & Support programmes
• Flu Vaccines
• DSE Eye Tests

• A culture that values growth, development, and internal promotion
• Highly competitive salary package
• Comprehensive secondary benefits
• Significant pension contribution
• Excellent opportunities to develop and progress with a global organisation

We are curious to learn more about you. Please introduce yourself and send your application through our job portal. If you know someone who would be a good fit, let us know!

Direct enquiries:

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless instructed by our recruitment team.

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits and perks listed above may vary depending on the nature of employment with CRH and the country where you work.