Academic Advisor - Clemson MBA Program, Greenville SC

Overview

Academic Advisor - Clemson MBA Program, Greenville SC

Location:

Greenville, SC

WELCOME TO CLEMSON! Clemson University invites you to answer the call and join a community focused on making a difference in the lives of others. Clemson has been named a top 25 public college by the Wall Street Journal, a top South Carolina employer by Forbes, and a Military Friendly Employer for five years running.

Supports the recruitment and retention of students for the Master of Business Administration (MBA) program offerings of Clemson University by providing the highest-quality academic advisement and student support services. Performs other duties as assigned.

• 40% - Essential - Continuing Student Advising:
  Independently advises and counsels current students each semester for course registration and course expectations. Maintains an advising system to track student registrations, and initiates regular contact with students who have not registered in a timely manner. Follows the academic calendar to assist with drop/add dates, withdrawal deadlines, and registration corrections. Maintains up-to-date knowledge of all program options, policies/procedures, and student support resources.
  
  Escalates matters of concern and non-responsive current students to the Associate Program Director in a timely manner.
• 25% - Essential - Pre-Enrollment Advising:
  Collaborates closely with admissions and financial aid to advise new students. Evaluates transcripts, develops curriculum check sheets, and proactively contacts students for schedule development/registration. Conducts pre-enrollment advising appointments with new students to map each plan of study. Analyzes student records in preparation for orientation appointments; advises students of scheduled follow-up appointments. Escalates matters of concern and non-responsive pre-enrolled students to MBA Admissions and the Associate Program Director in a timely manner.
• 25% - Essential - Customer Service:
  Collaborates with internal and external stakeholders to ensure MBA program students have an excellent experience from pre-enrollment to graduation. Identifies areas for improvement and communicates opportunities to the Associate Program Director. Collaborates with all student services program areas, including both MBA and main campus services, and actively participates in program improvements, projects, and new initiatives. Positively contributes to the MBA student experience, retention, and recruitment efforts.
• 10% - Essential - Program Support:
  Provides a variety of student services that enhance the MBA program and brand, including international student support, study abroad, graduation planning, and probationary student tracking. Collaborates with international students on CPT, OPT, and registration requirements. Advises students who are considering study abroad opportunities offered by MBA, and ensure they are connected with the Study Abroad office. Conducts graduation planning and requirement checks for all students.
  
  Carefully tracks probationary students and updates student services team and Associate Program Director; provides follow-up on probationary students, as needed.

• Education - 1st Bachelor's Degree
• Experience in Student Services Programs

• Education - 1st Master's Degree
• Work Exp 3+ years of experience in higher education academic advisement

JOB KNOWLEDGE:
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.

SUPERVISORY RESPONSIBILITIES:

No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES:
No Budget Responsibilities - No fiscal responsibility for the department's budget.

65% - Sit (stationary position) for prolonged period

75% - Communicate, converse, give direction, express oneself

65% - Recognize or inspect visually

75% - Perceive, observe, clarity of vision

No Work Conditions

Standard Hrs: 37.5

Expected Salary Range $39,300 - $51,000

Salary is dependent upon…