Account Manager

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We don’t just create video content - we make magic. Our work sparks emotion, drives results, and leaves a lasting impact. Based in Yorkshire but making waves across the UK and beyond, we’re proud to be the bold, different, and disruptive voice in a crowded industry.

We’re a fast-growing team of passionate creatives on a mission to tell unforgettable stories for brands, people and causes. Our culture is fuelled by energy, collaboration, and a refusal to settle for ordinary. If you're someone who dreams big, creates boldly, and thrives in a buzzing team environment - keep reading.

What’s next? We’re going global. New offices. New talent. Same mission: make videos that move people. On set, on screen, and everywhere in between. From a lad with a camera at 17 to a team breaking boundaries - this is just the beginning.

We Make Magic.

Location: Cleckheaton, West Yorkshire

Hours: 9am–5pm

Reports to: Sam Teale, Managing Director

Final date to receive applications: Friday 30th January 2026

We are looking for an organised, proactive, and people-driven Account Manager to join our growing team. This role is perfect for someone with 3-5 years of account management experience, ideally within a creative, production, or agency environment. You’ll be responsible for managing relationships with a wide range of clients, supporting them across multiple projects at any one time, and ensuring each project is delivered smoothly from brief to final output.

• Serve as the main point of contact for your assigned clients, ensuring their needs and expectations are consistently met.
• Build and nurture strong, long-lasting relationships with new and existing clients.
• Hold regular check-ins, calls, and meetings to discuss progress, gather feedback, and explore upcoming opportunities.
• Organise client meetings, calls, and presentations.
• Maintain accurate records of all communications, contracts, and project details.
• Document meeting notes, agreed actions, and follow-ups to ensure alignment across all stakeholders.
• Identify opportunities to upsell or promote additional services that support client goals.

• Set up all new projects in , ensuring details, notes, documents, and booking confirmations are organised correctly.
• Send onboarding documents, agreements, and key information to clients at the start of each project.
• Take detailed client briefs and translate them into clear internal project briefs and plans.
• Write project brief documents outlining objectives, expectations, and deliverables.
• Brief pre-production and videography teams to ensure clarity on client goals.
• Collaborate with producers and creative teams to define scope, timelines, deliverables, and resources.
• Proactively manage project schedules and adjust as needed to remain on track.
• Book and manage all travel arrangements for shoots.
• Send pre- and post-filming emails, including stills from initial footage where appropriate.

• Monitor timelines, budgets, and deliverables, ensuring deadlines are met and clients are regularly updated.
• Oversee all stages of the project lifecycle, including revisions, approvals, and feedback rounds.
• Ensure all content meets client expectations in terms of quality, accuracy, and creative direction.
• Act as a final quality control checkpoint before any content is delivered.

• Anticipate potential issues and resolve them in a timely, professional manner.
• Mediate between internal teams and clients to ensure smooth communication and practical, effective solutions.

• Track and manage client invoicing, including issuing invoices and following up on outstanding payments.
• Ensure all necessary sign-offs are secured at key stages of the project.
• Creative and strategic Input.
• Contribute to internal creative ideation sessions with insights from client objectives and broader market trends.
• Provide feedback to internal teams to ensure creative output remains aligned with the client’s vision.

• Have 3-5 years of experience in account management within a…