Client Coordinator

Client Coordinator

Join to apply for the Client Coordinator role at SGK

With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.

Position Summary

We are recruiting for a Client Coordinator to join our team in Cleckheaton. This role can be worked on a hybrid schedule.

Established candidate with proven track record in a client facing environment. Strong administration, organisational skills, fast‑paced artwork and packaging environment. Excellent approach to detail and telephone skills. Focused on client services and client support.

• Liaising daily with various stakeholders.
• Interacting with the Artwork Production and QC team.
• Entering client information into the Product Lifestyle Management system.
• Communicating job progress and answering customer queries by telephone and email.
• Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
• Producing electronic certificates, reports, and invoices in an accurate and timely manner.
• Contributing to credit control activities as required.
• Liaising with and supporting the Global sales and marketing managers as required.
• Booking in and sending out of samples.
• Participation in team meetings and following through actions/projects.
• Contributing to the upkeep and improvement of office processes and procedures.

• Enjoy working as part of a team.
• Knowledge of print processes.
• Ability to communicate with staff, clients and at all levels.
• Good IT skills including MS Word, Excel and Outlook. Responsible for amending excel spreadsheets.
• Good literacy and numeracy skills for producing reports and documents.
• Work under pressure and be able to determine and organise priorities, with minimal supervision.

• Mid-Senior level

• Full-time

• Administrative

• Design Services

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