Business Account Liaison - Cleburne

Overview

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes for job seekers across the country. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is seeking a Business Account Liaison to join our team in North Central Texas. This role focuses on delivering specialized support to employers, with emphasis on small to medium-sized businesses. The position cultivates and maintains long-term, mutually beneficial employer partnerships that drive increased engagement with available workforce programs, services, and resources. The Business Account Liaison reports directly to the Business Services Manager.

• Implement creative recruiting processes and initiatives for employer engagement and relationship building
• Implement creative recruiting initiatives and tailored workforce solutions that address specific employer needs and support talent development
• Plan, coordinate, and facilitate in-person and virtual recruiting and hiring events across industries in partnership with community stakeholders
• Promote and expand employer utilization of work-based learning initiatives such as registered apprenticeships, internships, customized training, and on-the-job training (OJT)
• Deliver workshops to employers on industry trends, talent acquisition and retention strategies, quality job principles, and labor market insights
• Conduct employer needs assessments and surveys, provide analysis, and develop action plans to address identified challenges
• Assist employers in creating job descriptions, analyzing labor market data, and facilitating compensation studies to ensure competitive hiring practices
• Support the implementation of new business service offerings and workforce initiatives in collaboration with employers and program partners
• Negotiate and develop agreements for transitional and permanent job opportunities, including OJT, subsidized employment, and work experience placements
• Collaborate daily with workforce center staff and Business Outreach Specialists to ensure timely and coordinated service delivery
• Create and maintain seamless communication channels with internal teams to track employer relationships and share relevant business intelligence
• Accurately enter and manage employer data in state and local systems of record (WIT and CRM) and generate contextualized reports as needed
• Monitor, track, and report on job placements, employer engagement activities, and participant progress in employment and training programs
• Promote Workforce Solutions for North Central Texas by participating in events, sharing key initiatives, and strengthening brand awareness throughout the business community
• Meet or exceed established performance benchmarks on a weekly, monthly, and annual basis
• Perform additional related duties as assigned to support program success and employer satisfaction
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

• Bachelor’s degree in Business Administration, Human Resources, or a related field or previous experience in business consulting, workforce development, or a similar role
• Minimum of three years of professional experience in sales, marketing, human resources, or a related field
• Demonstrated success in managing employer or vendor relationships and delivering client-focused solutions
• Strong communication skills, both written and verbal, with the ability to engage effectively via phone, email, and in-person interactions
• Proven ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Experience with Microsoft Business Intelligence tools is preferred
• Strong organizational skills, attention to detail, and ability to analyze data to inform strategic decision-making
• Knowledge of workforce development programs, employer engagement strategies, and labor market trends is highly…