Child Protective Field Support Analyst

CHILD PROTECTIVE FIELD SUPPORT ANALYST -

Requisition No: 865092

Agency:
Children and Families

Location:

Hillsborough, Pasco, and Pinellas Counties

Addresses: 15550 Lightwave, Clearwater, FL 33760; 7601 Little Road, New Port Richey, FL 34654

Preferred Locations: TAMPA, FL 33619; CLEARWATER, FL 33760; NEW PORT RICHEY, FL 34654

Current employees will be compensated in accordance with the DCF salary policy.

The primary focus of the “brain” will be to review investigations received through the Florida Abuse Hotline in order to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the course of the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed.

The purpose of the Pre‑Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre‑Commencement and/or follow up consultations, the “brain” will request and review any records pertinent to the assessment of the family.

The “brain” will also be responsible for coordinating appointments that impact the assessment of the family such as Child Protection Team and/or referrals to service provider. During the investigative process, the “brain” will meet with the CPI, the CPI Supervisor, and as needed or required by policy, code or statute, the Operations Program Administrator to elevate concerns based on record reviews or additional information received.

The “brain” will be co‑located with Investigative staff to support a minimum of two (2) CPI Investigative units, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities.

Observe and document investigator casework activities in providing protective investigations, assessment of service needs, and referrals to service providers. Review casework, assessments and safety plans with investigators and provide consultation and direction to ensure appropriateness, clarity, quality, thoroughness, and proper documentation. Provide real‑time support/guidance by reviewing documents and assessments for the file (random and scheduled) during investigative activities conducted by CPIs to provide a comprehensive understanding of what the information, documents, assessments mean.

Assist CPIs in determining and facilitating appropriate service referrals and supports during the investigative process.

• Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.
• Review casework, assessments, and safety plans with investigators, and provide consultation and direction to ensure appropriateness, clarity, quality, thoroughness, and proper documentation.
• Assist CPIs in determining and facilitating appropriate service referrals and supports during the investigative process.
• Serve as a subject matter expert in child protective investigations.
• Manage or assist in special projects, for either ongoing or one‑time assignments.
• Coach and assist CPIs with documenting aspects of investigations (e.g., chronological entry of case summaries), and updating the appropriate information systems.
• Collaborate with CPI staff related to the evaluation and analysis of information in order to support decision making.
• Serve as member of leadership team responsible for developing system‑based solutions to CPI training and development issues or concerns.
• Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations such as community‑based providers, Child Protection Teams, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
• Ensure effective…