Call Center Sales Representative

Call Center Sales Representative - Sign On Bonus

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At PODS (Portable On Demand Storage), we don’t just lead the moving and storage industry we redefined it. Since 1998, we’ve empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it’s a local transition or a cross‑country journey, our personalized service makes any experience smoother, smarter, and more human.

We’re driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you’re looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination.

Note:

Training Class and Shift Schedule for this role is Monday-Friday from 9:00am to 6:00pm with start date of January 26th.

PODS Sales and Service Center is searching for sales professionals who want more than just a job. Someone who wants to make a difference in people’s lives during one of their biggest transitions: moving. As a Sales Representative, you’ll be a friendly voice guiding customers through our proven 5‑step consultative sales process. You’ll help them find the perfect moving and storage solution while delivering an experience that’s stress‑free, supportive, and genuinely helpful.

Your day starts with connecting to customers who are planning a big move. You’ll ask questions, listen closely, and match them with the perfect PODS solution – then seal the deal with confidence.

Every call is different: one moment you’re helping a family plan a cross‑country move, the next you’re assisting a service member or answering a quick customer service question. You’ll bring energy, product knowledge, and a customer‑first attitude to every interaction.

You’ll aim to crush your goals – from sales targets to customer satisfaction – while keeping calls clear, professional, and efficient. At the end of the day, you’ll know you’ve helped people through one of life’s biggest transitions while growing your own skills and success.

To see a Day In The Life of a PODS Sales Associate is like

During Training: $18.00 hr PLUS $1,000 sign‑on bonus (see terms below)

Upon Successful 4‑Week Training Completion: $18.00 hr + guaranteed commission (up to $500 per month for 3 months)

After First 3 Months From Training Completion: $18.00 + uncapped commission

• Hourly pay plus uncapped commission potential
• Get paid weekly
• Enjoy a no copay health coverage option*
• We match your 401(k) contributions up to 5%
• Paid time off accrual from day one
• Guaranteed commission during your first 90 days
• And much more!

• High School diploma or equivalent
• 1+ years of call center sales experience with performance‑based incentives and metrics
• Proficiency with Microsoft Office tools
• Adaptability in a fast‑paced environment
• Ability to think quickly on calls to recommend solutions
• Empathy and patience when addressing customer concerns

• Proficiency with Five9 call center software
• Familiar with Salesforce CRM
• Certified Contact Center Associate (CCCA®)

• Analytical & Product Knowledge – You solve problems with logic and creativity, ask the right questions, and use product knowledge to guide others.
• Communication & Presentation – You make a great impression, speak clearly, and deliver presentations that build confidence.
• Sales & Negotiation – You uncover customer needs, build trust, and find win‑win solutions that close deals.
• Customer Focus – You put customers first, deliver quality service, and keep promises with care and detail.
• Tech Savvy – You’re comfortable with computers, from data entry to spreadsheets, presentations, and more.
• Integrity First – You do the right thing, own your actions, and show honesty in everything you do.

• Ability to sit, type, and use a computer for extended periods.
• Ability to hear and communicate clearly using a telephone and headset.
• Occasional bending, stooping, or lifting of up…