Retail Sales Manager

Retail Sales Manager

Location: 23676 US Hwy 19 North

Position Type: Non-Exempt/Hourly

Training Wage: $18/hr – $22/hr for three months

Post‑Training Wage: $14/hr base + uncapped commission + % of store sales

• Lead sales growth and profitability under the Store Manager’s direction.
• Serve as Manager on Duty (MOD) when the Store Manager is absent.
• Own the customer resolution process for customers and the sales team.
• Provide exceptional customer care and model a positive attitude toward our furniture assortment and services.
• Recruit, train, and coach Sales Associates and Store Support Associates.
• Schedule and administer training for new Sales Associates.
• Partner with the Store Manager to establish and communicate critical metrics (sales, visual, operations, safety, loss prevention, inventory, HR, payroll/scheduling, training).
• Collaborate with Visual and Warehouse Managers to support weekly merchandising, customer delivery/pick‑up, and bookkeeping.
• Conduct quarterly SMART goal sessions and monthly progress discussions for Sales Associates.
• Perform special projects and other duties as assigned.

• Proven sales success, team‑building skills, and excellence in customer service.
• Excellent communication skills and professional sales presentation.
• Ability to read product and transaction information.
• Availability to work a combination of days, evenings, weekends, and holidays.
• Successful completion of a pre‑employment background check.
• Capacity to stand and walk most of the day.
• Ability to lift up to 30 lbs.

• Experience in commission‑based, performance‑based sales environments.
• Passion for interior design.
• Management experience in sales, retail, customer service, or interior design/consulting.

• High School diploma or equivalent.

• Health, dental, vision, and HSA options for full‑time associates.
• 401(k) plan.
• Work‑life balance and regular schedule.
• Paid Time Off (PTO).
• Generous merchandise discounts.
• Pet insurance.
• Tuition assistance.
• Benefits eligibility depends on scheduled hours.

A family business 60+ years in the making, with over 50 showrooms and 700+ employees across the U.S. We offer extensive product and sales training to facilitate career growth and provide a competitive pay program with comprehensive health and retirement benefits.

We actively encourage veterans to apply. Submit a DD214 or equivalent discharge paperwork for veteran preferences.

We are an equal‑opportunity employer to all and interview and hire applicants of all backgrounds, orientations, expressions, and identities.