CRM Dynamics Developer – INTL India

Overview

The Dynamics team will handle a blend of development work and L3 production support. We receive roughly 100 support tickets per month, primarily involving user management, data updates, and solution deployments. Both the Field Service and Sales environments have ongoing development needs, including updates to the Woodford (Resco) solution, reporting enhancements, and data hierarchy adjustments. Day to day work will include SQL updates, tasks inside Power Apps, and managing solution deployments across environments.

• Provide development work and L3 production support for the Dynamics environment, including user management, data updates, and solution deployments.
• Manage roughly 100 support tickets per month.
• Support both Field Service and Sales environments with ongoing development, including updates to the Woodford (Resco) solution, reporting enhancements, and data hierarchy adjustments.
• Day-to-day work includes SQL updates, tasks inside Power Apps, and coordinating solution deployments across environments.

• CRM experience in Sales or Field Service (e.g., case/incident mgmt, work orders, opportunities, SLAs, plugins/workflows, or similar)
• User setup & security knowledge (roles, permissions, environment access, profiles)
• Dev Ops & CI/CD pipelines (build/release, branch strategy, approvals, artifact mgmt)
• Reporting & ETL/ELT (design, extract/transform, data loads, job monitoring)
• Visual Studio experience (debugging, solution structure, extensions, source control)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: