Help Desk Technician

Overview

Insight Global is seeking Helpdesk Technicians to provide support with troubleshooting and software upgrades

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Provide helpdesk support with troubleshooting and software upgrades.

• Tier 1–2 troubleshooting experience.
• Proficiency with Windows 11 and Microsoft 365 applications.
• Experience with Intune and Active Directory.
• Familiarity with any ticketing systems
• High School Diploma or GED.
• Strong customer service skills and professional demeanor.
• Experience with Azure and Autopilot.