Parking, Facilities and Security Aide

Entry Salary: $38,136.68

Open Until Filled

• Provide basic security enforcement and patrol of public parking facilities, patrols and monitors the marina, airpark, libraries, and other public facilities; ensures the spaces are safe, clean, and that all general activities follow City rules and regulations.

• Assists visitors to City owned parking lots and garages on how to operate meters and pay for parking spaces, how to use parking applications on mobile devices, and answers parking related questions.

• Operate, use, and monitor a police radio; call alerts and summon police officers for various criminal and non‑criminal matters as required.

• Facilitate and enforce security rules and measures to ensure the safety of the general public; report suspicious activities to the proper authorities and perform general safety protocols.

• Perform various safety duties in City parking facilities to include the placement and removal of police barricades, traffic control signs, and other precautions used to ensure safety of individuals crossing or operating vehicles on hazardous streets.

• Assists with parking restrictions, keeping parking areas clean and orderly to ensure that space usage is maximized, assists customers with locating vehicles, directs motorists to open parking lots or parking spaces, and serves as an ambassador to the community regarding parking and special event information.

• Provides, gives, and communicates directions and information to citizens, visitors, and tourists.

• Assists, supports, and participates in special duties during parades and other special events or projects.

• Performs other duties as assigned.

A valid State driver's license is required.

Employees selected for this position must meet FDLE guidelines in order to access sensitive and/or confidential information. Applicants with arrest histories for felonies or serious misdemeanors may be denied access to this information and as such will not meet the minimum qualifications for a position with the City of Clearwater.

High School Diploma, High School Equivalency Diploma or G.E.D. Certificate PLUS previous experience working with the public handling confrontational complaints. Current criminal justice, sociology, or psychology education preferred; or an equivalent combination of education, training, and experience may be considered.

• Municipal and state motor vehicle parking regulations and ordinances
• City geography, facilities, agencies, and local hospitals
• Parking structures, garages, and areas
• Basic principles and practices of parking enforcement
• Department policies and protocols

• Reading and applying City Parking Ordinances, training manuals, street maps, and other job manuals
• Critical thinking and advanced service skills
• Handling and assisting the public with questions and concerns
• Solving problems and addressing public concerns
• Making mature judgments in emergent situations
• Establishing and maintaining good relationships
• Dealing tactfully with the public