Customer Support Specialist

We’re partnering with a growing healthcare-focused organization that is immediately hiring 10+ professionals for a Patient Support / Customer Care Specialist role due to increased demand.

This is a full-time, onsite position offering $22/hour, ideal for candidates with strong customer service experience who enjoy supporting patients, clinics, and internal teams in a fast-paced, high-impact environment.

✨ Why this opportunity stands out:

• Immediate hiring with 10+ open positions
• Stable, full-time role with consistent hours
• High patient and customer interaction
• Collaborative, team-oriented environment
• Opportunity to grow within a healthcare organization

🩺 What you’ll be doing:

• Serving as the primary point of contact for patients, clinics, and healthcare providers
• Handling inbound and outbound calls, emails, and messages with professionalism and urgency
• Educating patients and customers on medical products, usage guidelines, and delivery timelines
• Supporting sales and internal teams with order processing, tracking, and follow-up
• Monitoring open orders and backorders to ensure timely fulfillment
• Documenting all interactions accurately in CRM or EMR systems
• Resolving customer concerns while maintaining HIPAA compliance

✅ What we’re looking for:

• 2+ years of customer service or dispatching experience
• Experience handling inquiries across multiple channels (phone, email, chat)
• Strong communication and organizational skills
• Ability to work onsite and maintain regular, predictable attendance
• Spanish fluency is a plus, but not required

Apply ASAP by submitting your updated resume today. Interviews are happening now.