Service Advisor - Jaguar Land Rover

Service Advisor – Jaguar Land Rover

Dimmitt Automotive Group

Join to apply for the Service Advisor - Jaguar Land Rover role at Dimmitt Automotive Group

Clearwater, FL 33763

Posted: 01/07/2026 | Employment:
Full-time | Pay: $75,000.00 - $ per Year | Department:
Service |

Experience:

Mid-Level

If you are looking for an exciting opportunity to experience both professional and personal growth, Dimmitt Automotive Group is the place for you! Dimmitt has served the greater Tampa Bay Community for over 100 years. We are 4th generation family‑owned and operated.

From small beginnings, Dimmitt has built generations of loyal customers and associates throughout the Florida Gulf Coast that have helped us get where we are today. Legacy, history, and lifestyle automotive are ingrained into the Dimmitt name, and Richard Dimmitt has proudly represented the family with an area network of dealerships spanning from Crystal River in the north, to St. Petersburg in the south.

He has won numerous "Master Dealer" awards for his locations, in addition to other accolades and awards. As one of the few original Clearwater families, Mr. Dimmitt works with the local community in all his efforts.

Holding fast to tradition runs in the family. Now, Richard's two sons serve as the 4th generation leaders of the Dimmitt Automotive Group. Under their leadership, the Dimmitt Automotive Group looks forward to its 2nd Century of making a positive impact on the greater Tampa Bay community.

We are proud to promote a work environment that celebrates the value of each team member and their endless contribution to the continued success of Dimmitt Automotive Group. We welcome you to join in our mission to improve the quality of life for our associates, our guests, and the community through service, excellence, and innovation.

The Service Advisor is the center of communication for service/repair activities and the liaison between Dimmitt guests and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand guest problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the guests and the technicians in terms of service delivery.

He or she makes sure the guest knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the guest is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.

The ideal candidate has at least 3-5 years of high luxury brand dealership experience, an unrestricted driver's license and a strong customer service performance record. ASE certification a plus. Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

• Schedules service for guests either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
• Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Complies with and enforces all safety policies and procedures
• Welcomes each guest with a prompt and enthusiastic greeting
• Personally refers guests with complaints that cannot be satisfied at the service advisor level to the service manager

• High school diploma or GED preferred
• 3-5 years of high luxury dealer experience as a Service Advisor required
• Broad scope of automotive mechanical/electrical knowledge
• Pleasant/friendly demeanor and an outgoing personality
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Unrestricted driver's license and clean driving record
• Basic computer and internet skills

Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:

Subsidized Health Insurance with eligibility the first of the month following 60 days of service

Company funded Group Term Life and matching AD&D in the amount of $5,000.00

PTO available with cashout option after the completion of 1 year of service

Paid holidays after the completion of 90 days of service

401(K) eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.

o 10% vested after the completion of 1 year of service

o 100% vested after the completion of 2 years of service

Company funded Employee Assistance Program offering 6 counseling sessions per year for the associate, spouse, and dependent children

Employee Discount Program to include sales and service

Mid-Senior level

Full-time

Other