Concierge Assisted Living

Job in Clearwater, Pinellas County, Florida, 34623, USA

Listing for: Pruit Health

Full Time position
Listed on 2026-01-12

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Healthcare Administration

Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR

JOB PURPOSE:

The Concierge serves as the first point of contact for residents, families, guests, and vendors, providing exceptional customer service and administrative support. This role is vital in fostering a welcoming, safe, and responsive environment that enhances the quality of life for residents in an assisted living community.

KEY RESPONSIBILITIES:

Manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately

Monitor visitor access and maintain security protocols

Assist residents with requests such as transportation scheduling, appointment reminders, and general information

Coordinate with other departments to ensure timely service delivery (e.g., maintenance, housekeeping, dining)

Maintain accurate logs and records (e.g., visitor sign‑in, package deliveries, resident requests)

Support event coordination and community programming as needed

Respond to emergency situations calmly and in accordance with facility protocols

Uphold confidentiality and respect for resident privacy at all times

MINIMUM

EDUCATION REQUIRED:

High school diploma or equivalent required; associate degree preferred

MINIMUM EXPERIENCE

REQUIRED:

Minimum 1 year of customer service or administrative experience, preferably in senior living, hospitality, or healthcare

MINIMUM LICENSE/CERTIFICATION REQUIRED BY LAW:

N/A

KNOWLEDGE, SKILLS, ABILITIES:

Customer Focus
Communication
Teamwork
Problem Solving
Professionalism
Adaptability

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