Shift supervisor, Retail

Shift Supervisor

Join the CVS Health team as a Shift Supervisor and lead our retail store operations, ensuring a welcoming environment for customers and building loyalty to CVS/pharmacy.

A key leader supporting the CVS Store Management team, the Shift Supervisor drives store execution and performance, guides the crew when a manager or Operations Supervisor is absent, and oversees all opening and closing procedures.

• Supervise store crew, assign duties, direct work flow, and follow up on daily activities.
• Communicate effectively with store management and crews on operational matters.
• Deliver outstanding customer service, greet visitors, answer questions, resolve complaints, and promote a positive shopping experience.
• Maintain customer confidentiality and adhere to company privacy policies.
• Present and merchandise weekly, promotional, or seasonal displays, stock shelves, and execute off‑shelf merchandise.
• Reset departments following POGs.

• Deductive reasoning, analytical abilities, and computer skills.
• Advanced communication and supervisory skills.
• Flexibility to work a schedule that includes early morning, overnight, weekend shifts, overtime, and urgent store issues as needed.

• Experience as a retail supervisor.

High School Diploma or equivalent. Preferred but not required.

The typical pay range for this role is $16.50–$24.00 per hour.

• Affordable medical plan options, 401(k) plan with company matching, and employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retro‑eagle medical access, and many other benefits based on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 03/19/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

Shift Supervisor – Clayton, NC.