Shop Assistant

Benefits

• 401(k)
• Opportunity for advancement
• Training & development
• Flexible Schedule
• Great Work Environment
• Career Advancement Opportunities

We are looking for a skilled Shop Assistant to join our dynamic team. As a Shop Assistant, you will support the salon with daily task and ensure an exceptional experience for every guest. The ideal candidate possesses extensive customer service experience, multitasking abilities, and a positive attitude.

• Create and implement both short and long-term goals for the company and the front desk staff
• Handle scheduling and time off requests for staff working the front desk
• Set a service standard and lead by example, providing exceptional customer service to all guests
• Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them
• Work closely with the rest of the team to provide the highest level of customer service
• Coordinate with staff and the community to create partnerships and host events

• Previous experience managing a team desired
• Previous customer service experience
• Strong communication and interpersonal skills
• Excellent customer service skills
• Attention to detail