Spa Sales and Guest Service Associate

Benefits

• Childcare Discount
• Contests
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Set Schedules – Part Time and Full-Time schedules with a mix of day, night and weekend shifts.

• Hourly wage PLUS commissions. Build your own paycheck with our membership sales model.
• Contests – Friendly competition to test sales and customer service skills.
• Career Growth – Potential for rapid promotions, including management roles based on performance.
• Ongoing Training – Continuous learning and improvement.
• Positive and Professional Work Environment – Team collaboration to meet spa goals.
• Employee Discounts – Discounts on products, services, and gift cards.

• Meet membership sales goals – commission experience helpful but not required.
• Build client and member relationships to educate on tailored options.
• Detailed knowledge of the menu of services – training provided.
• Excellent customer service to members and guests.
• Flexibility in a 7‑day business model, filling a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Positive can‑do attitude – first impression at the front desk.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

• High School Diploma or Equivalent.
• 18 years old or older.
• Strong organization and attention to detail.
• Team player able to work independently with minimal supervision.