Retail Store Management Trainee

Overview

Join to apply for the Retail Store Management Trainee - 2774 role at First Cash
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$17.00 to $26.91 per hour.

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store, promoting a positive/productive environment, leading and developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.

You will analyze store financial statements to ensure goals are met and participate in asset protection, store promotion, and customer acquisition. Employees work with a variety of items, including jewelry, general merchandise, tools, electronics, and firearms in FFL locations where applicable. This position offers an hourly wage plus potential commission based on productivity and a bonus based on store performance.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, manage cash drawers, merchandise, and asset protection procedures.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualification and buying processes for value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager may act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods (standing, walking, etc.).
• Demonstrated ability to supervise others.
• Ability to work with firearms and obtain firearms certification where applicable.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Flexible retail schedule including weekends and holidays; 45+ hours per week; multi-location work as needed.
• Computer literate; able to operate POS systems.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational and analytical skills.
• Cash handling experience; ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, and other optional benefits (eligibility required).
• Typically 9 AM to 6 PM hours; many stores closed on Sundays.
• Earned Wage Access program (up to 50% of wages, up to seven times per payroll cycle).
• Unlimited commission above hourly base rate with potential bonus based on store performance.
• Vacation: paid vacation accrual after defined periods, with schedule adjustments per local requirements (up to 120 hours after five years).
• Sick/Personal time accrual after six months and annually thereafter per policy.
• Employee discounts from first day of employment.
• Tuition reimbursement up to $2,000 per year for full-time employees.
• Access to over 10,000 discounts through First Cash Perks.
• Auto-enrollment in 401(k) after six months of employment.
• Access to First Cash Pet Insurance.

The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on personal gross profit. Additional details provided during interview.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided as needed.