Retail Sales Associate - Part time

Position Summary

Retail Sales Associate - Part time - 2773. We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

The Part-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as work location, qualifications, and experience.

• Hourly rate: $13.00 to $16.00 per hour
• Commission structure that pays you for every transaction you process; potential to earn unlimited commission above hourly base rate
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle)
• Employee discounts on first day of active employment
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks
• Auto-enrollment in the First Cash 401k program after six months of employment

• Greets and interacts with customers to develop rapport and recommend appropriate financial solutions
• Performs non-management open/close procedures
• Keeps the sales floor clean, stocked, and maintains merchandise displays
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements
• Handles cash and negotiable items per policies and procedures
• Answers incoming calls per company standards
• Clearly communicates legal aspects of pawn and buy transactions to customers
• Communicates effectively with coworkers and managers, showing respect and collaboration
• Partners with all employees to create a positive and memorable customer experience
• Completes assigned training successfully
• Other related duties, as assigned

• Must be willing and able to lift/carry up to 50 pounds
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, etc.)
• Ability to work with firearms and to become firearms certified
• May be asked to assist customers outside of the building or retrieve products stored in exterior storage areas
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently
• Cash handling experience preferred
• Ability to work across multiple locations as business needs dictate
• Flexible retail schedule including weekends and holidays
• Computer literate and able to operate POS systems

Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:

This description is not an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Payrates will not be below any applicable local minimum wage requirements.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.

Submission of your application confirms your opt-in to receive additional communications from the First Cash Talent Acquisition Team. See our privacy policy for details. First Cash adheres to applicable privacy and communication policies.