Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team!

$17.00 to $21.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.93 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• VACATION:
  One week of paid vacation after six months of active, full-time service; additional vacation after one year; two weeks on each anniversary thereafter; 120 hours after five years. PTO/Vacation grants adjusted per state/local requirements.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit, retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

Sets the tone for a customer-centric environment.

The role analyzes store financial statements, supports asset protection, and targets new customer acquisitions. Employees work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. Pay includes hourly wage plus commission and a bonus based on store performance; actual pay depends on location, qualifications, and experience.

This is a representative list; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control and loan documentation.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes for value and integrity of loans.
• Complete assigned tasks and self-development training.
• Communicate clearly with employees about the store mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods; standing, stooping, walking, climbing, pushing, pulling, lifting.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Assist customers in exterior areas as needed.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as needed.
• Must have a flexible retail schedule, including weekends and holidays.
• Assistant Store Managers will work 40+ hours per week; hours vary by business needs.
• Computer literate; able to operate POS systems and standard office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers can earn 2-8% commission based on personal gross profit. Details provided during interview.

Note:

The information is not an all-inclusive list of duties or required skills. Management may reassign duties. Duties may change due to reasonable accommodation or other reasons.

Arbitration:
If offered a position, the company requires agreeing to binding arbitration for…